Yesterday I was in the middle of a scan-a-thon and hit a snag.
I was scanning a receipt for my new sofa (this one, if you are interested), and ScanSnap Manager didn’t like it one little bit. It said “Incorrect Paper Size”. All I could guess was that the receipt was just too long.
I hit Google and couldn’t find much to help me out. I scanned another receipt that was the same width but a bit shorter, and it had no problem at all.
I then thought “OK, if it can’t figure out the size of the receipt, I’ll set it manually”, so I went into ScanSnap Manager and tried to set a custom size to the length and width of the receipt – no dice. ScanSnap Manager didn’t even let me put in the length. It was too long even for that.
The solution I came up with was to fold the receipt in half and then scan it as a double-sided page. It worked out fairly well.. the PDF was in 2 pages instead of 1, but at least I could scan it.
I have no idea if this is a limitation of the ScanSnap or of PDF, but if you run into a similar situation, maybe this will help you out.