Fujitsu ScanSnap On Mac OS X Mountain Lion – Your Experience?

Mountain LionIf you are a Mac user, you probably know that the latest version of Mac OS X, 10.8 Mountain Lion, has been released today via the Mac App Store. As I have done with Lion and the fun that was Snow Leopard, I am providing this post as a way to share our experience with the Fujitsu ScanSnap on Mountain Lion. Is it working OK for you?

ScanSnap Mountain Lion Compatibility

I haven’t been able to find a general ScanSnap Mountain Lion page, but there is one for each model. Here’s what I’ve found:

  • ScanSnap S1500/S1500M: Supported. See this page and/or instructions below.
  • ScanSnap S1300/S1300i: Supported. See this page and/or instructions below.
  • ScanSnap S1100: Supported. See this page and/or instructions below.
  • ScanSnap S510M: Will be supported by the end of July. See this page and/or instructions below.
  • ScanSnap S300M: Will be supported by the end of July. See this page and/or instructions below.

Preparing Your ScanSnap For OS X Mountain Lion

If you have an S1500, S1500M, S1300i, S1300, or S1100, the best way to go is to do an online update.

To do that:

  • Make sure ScanSnap Manager is running
  • Go to Help > Online Update
  • Follow the instructions

If you want to see this in video form, I’ve created a short video.

View the video below, or click here to watch it on YouTube. If you are able to, I recommend that you watch it with HD turned on.

If for whatever reason you can’t online update, this Fujitsu page has the drivers for manual installation.

ABBYY FineReader and CardIris

It looks like the new security restrictions in Mountain Lion can cause ABBYY and CardIris to have a problem when updating to new versions. This Fujitsu page has a workaround.

Adobe Acrobat

I haven’t been able to find anything specific on Acrobat 9, but the comments on this Roaring Apps page do not make me hopeful. If you have any information, please leave it in the comments.

Your Experience?

I am not going to have a chance to install Mountain Lion for a bit. How is it working for you with your ScanSnap, both the scanner and the included software?

I’d appreciate it if you left a comment either way. I’ll update this post as new information becomes available.

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20 Responses to “Fujitsu ScanSnap On Mac OS X Mountain Lion – Your Experience?”

  1. Iain July 25, 2012 at 8:27 pm #

    I have been using Mountain Lion since the first beta. I have had no problems with Scansnap or ABBYY software.

    I don’t use CardIris or Adobe so I can’t comment on them.


    • BrooksD July 25, 2012 at 8:37 pm #

      Awesome, thanks Iain!

  2. RJSchuff July 26, 2012 at 4:49 am #

    Is anyone using the ScanSnap with the Paperless App in Mountain Lion? Any problems?

  3. guest July 26, 2012 at 3:55 pm #

    No problem here. I use a S510M, and made no adjustments.

    • BrooksD July 26, 2012 at 3:57 pm #

      Awesome, thanks for the report!

  4. Matt Stocker July 27, 2012 at 7:37 am #

    Any idea about the Canon P-215 (the dark side for all those Scansnaps!) and Mountain Lion. I think with Lion it took Canon ages to release drivers. Have they done better this time?

    • BrooksD July 27, 2012 at 7:55 am #

      You're way ahead of me Matt. I'm going to do my investigation of where the other scanners are at early next week. I'll let you know what I find out!

  5. Matt Stocker July 27, 2012 at 7:59 am #

    Thanks great! The manufacturers should give you lots of free scanners so you can test them all – as a public service for the paperless!

  6. Anaesthisia August 1, 2012 at 5:21 am #

    The Brother ADS-2100 already has new drivers out for OS X 10.8. Then, it's a fairly new model.

    • BrooksD August 1, 2012 at 6:52 am #

      Thanks for the report!

  7. r.1980 August 1, 2012 at 4:05 pm #

    Anyone successes with S500?

  8. Julie August 6, 2012 at 11:46 am #

    I installed Mountain Lion and was able to use a ScanSnap s500M even though Fujitsu says it is not supported for Mountain Lion. I installed the latest version of ScanSnap Manager for the 500M which was Version 2.2 L15. Worked fine for scanning. Hope this helps someone with a 500M. Now I am inspired to install Mountain Lion on my aging iMac.


    • BrooksD September 2, 2012 at 9:17 am #

      Thanks Julie!

  9. KlausK September 2, 2012 at 1:33 am #

    I use the S300M on Mountain Lion. I have trouble with the scan to Evernote. The scanning works but the files are not added to Evernote anymore. It still works with iPhoto. Therefore I think it might be an Evernote problem.
    Anybody else experience this kind of trouble?


    • BrooksD September 2, 2012 at 9:17 am #

      I don't have my S300M anymore so I haven't run into it myself, but if it does stop working you could try using an AppleScript like the one in this post:…. If you don't have Hazel, it should be possible to make a Folder Action out of it.

    • Jens Rasmussen September 11, 2012 at 12:26 pm #

      Yes, I have exactly the same.
      Jens Rasmussen

    • KlausK September 11, 2012 at 4:43 pm #

      I found out that it is a problem with Evernote related to the new sandbox security. I switched back to an non-App-Store version of Evernote and now it works again.

      • BrooksD September 11, 2012 at 5:07 pm #

        Makes sense. Thanks Klaus!

  10. Dale October 16, 2012 at 10:18 am #

    The older (original?) ScanSnap model fi-5110OXM version is still (mid-Oct 2012) not supported.


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