Yesterday I was in the middle of a scan-a-thon and hit a snag.
I was scanning a receipt for my new sofa (this one, if you are interested), and ScanSnap Manager didn’t like it one little bit. It said “Incorrect Paper Size”. All I could guess was that the receipt was just too long.
I hit Google and couldn’t find much to help me out. I scanned another receipt that was the same width but a bit shorter, and it had no problem at all.
I then thought “OK, if it can’t figure out the size of the receipt, I’ll set it manually”, so I went into ScanSnap Manager and tried to set a custom size to the length and width of the receipt – no dice. ScanSnap Manager didn’t even let me put in the length. It was too long even for that.
The solution I came up with was to fold the receipt in half and then scan it as a double-sided page. It worked out fairly well.. the PDF was in 2 pages instead of 1, but at least I could scan it.
I have no idea if this is a limitation of the ScanSnap or of PDF, but if you run into a similar situation, maybe this will help you out.
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this is one of the few weaknesses of the otherwise brilliant scansnap.
Yes I agree. It would be nice if it could handle long receipts. They're not that uncommon. Oh well, we can't have everything I guess.
Dang it! I came here hoping f'r a fix
I totally love this thing too & it's pretty dippy that ya can't get around the paper length thing at least to some extent.
Same here…couldn't scan long recipts and neither could scan an old EKG I found…that's too bad!
I don't think it is a limitation of PDF…it didn't work in JPEG either. This is a shame…must be a Sofware issue, maybe ifwe write them they can update the drivers/software, etc!
Agreed. I wanted to add a motor vehicle sales contract (car purchase) and accompanying documentation and car warranty which were all 8.5" x 24" long (!) and couldn't do it. These docs are very important and I would love to just be able to scan them in like any other doc.
It might be a new feature, but on my ScanSnap S1300 you can hold down the quick scan button for about 5 seconds to put it into long document mode, allowing it to scan long receipts and such with no problem.
You sir, are a genius. This worked like a charm on my ScanSnap S1500