ScanSnap On El Capitan – Your Experience?

Hello fellow Scansnap sufferers…
I have some relief for you.
I have a S300M which did not work with Sierra.
But I tried other drivers.
The S1500 manager V3.2L80 works just fine..!!!
Here’s the link:
http://www.fujitsu.com/global/support/products/computing/peripheral/scanners/scansnap/software/s1500m-setup.html
So much for Fujitsu’s rush to abandon its customers when a solution is available…

Hey there,

I had great results using Vuescan to keep my own collection of negative film scanners running. Vuescan does support almost all Fujis Snapscan models, as it seems: http://www.hamrick.com/vuescan/fujitsu.html#scanner-drivers

You can test the Vuescan software without problems.

Best regards,
B

S300 works just fine on Mac El Capitan AND MacOS Sierra using Scansnap Manager 3.2. L31 (3.2.3.1. 1038 from 2011-08-09). Note: I am using the S300 model, not the S300M.

I’m running El Capian (OS X 10.11.6 and a ScanSnap S1300i with ScanSanp Manager version 6.3 L50.

Every time I open up my ScanSnap S1300i, my operating system starts acting erratic. Cursor jumping around, drop down menus opening and flashing, etc. It’s to erratic to even highlight anything and click on it. When I close my scanner, all that stops. Very frustrating.

Bret

I’ve been using my ScanSnap S1500M on El Capitan for a few months without noticing any problems – and I didn’t even know about the software update. I’m using V3.2 L63. Should I update? I’m leery of fixing what ain’t broke.

I have a S510M which Fujitsu shows as “End of Life”. Don’t tell my scanner that… I found that if I want to upgrade my mac beyond the OS that Fujitsu cares to support, I will first clone my mac primary boot drive to an external bootable disk using Superduper. Now I can continue using my scanner by booting from that whenever I need to scan stuff. Beats buying a scanner every few years just because the manufacturer isn’t making any money supporting the old ‘End of Life’ scanner, even though it is in perfect working order.

In August 2016 I bought a Macbook Pro running ElCapitan. Computer worked fine for a week until I downloaded scansnap Receipt. Macbook had a Kernel panic, would not run correctly. Apple replaced the computer. Same thing happened with new computer as soon as I installed scansnap receipt. I really loved the software on my previous laptop until I upgraded “it” to ElCapitan. Now I’m wondering if that was why I need to replace my previous computer in the first place.

I got a new Macbook Pro about 3 weeks ago running El Capitan. I downloaded the new driver for my ScanSnap S1500M (whih is supported) It has been running just fine, until today, when it won’t do anything. System Preferences doesn’t show it is installed, and at the same time Fijitsu says my software is installed and doesn’t want to download. Don’t know where to start. Turned scanner off for half an hour, didn’t make a difference.

Addendum after reverting to OSX 10.11.5: no improvement.

I have just purchased and installed a ScanSnap SV600, running under El Capitan 10.11.6 Beta (15G26a), with the latest version of the ScanSnap software. Scanning proceeds usually for a few scans then crashes, often when I attempt to end the scan and save the results. I have hooked the SV600 up to an old Windows 7 machine (ugh); the scanning works perfectly but very slowly because the machine is slow. The experiences I have had over the last few months with El Capitan suggest strongly to me that the problem is Apple’s. Many crashes with many bits of software. Previous experience with my Macs was without any problems at all, so the disappointment is great.

I have an S1100 and it still does not work with El Capitan even after updating. It’s a paperweight now. 🙁

David’s suggestion to use the S1500/S1500M software worked to get my S300M running again on El Capitan 10.11.4 beta.

My original (Mac) Snap Scan 5110EOXM is not supported under El Cap. Although I really like(ed) the Snapscan, I am inclined to not buy another Fujitsu due to their lack of support of my current model.

I own a S1500M, just upgraded (clean install) to El Capitan and got the latest drivers from Fujitsu for El Capitan, all works fine including scan to searchable PDF.

Impossible to get my s1300i to work on El Capitan. This scanner is the worst hardware I’ve had the misfortune to own.

Fujitsu updated their Mac drivers a few days ago. El Capitan is now officially supported for the Scansnap devices mentioned in the article above.

I have the ix500 and honestly it’s driving me insane. Ever since I updated, I can’t keep a wireless connection for more than a minute or two, and then it will spontaneously reconnect a minute or two later. Nothing else has changed.

I have an even older Scan Snap, model fi-5110EOXM. Experience so far with El Capitan has been frustrating. Driver version V22L15 has worked, but rarely and inconsistently. When it does not work, it just bounces in the dock and has to be force quit. This is even with gatekeeper turned off. I’ve tried installing V3.2L31, with the same results – eternal bouncing in the dock. I’ve uninstalled all, and then re-installed V22L11 and then V22L15 on top of that and had it work once. (Incidentally, to even attempt this you have to mess with “pkgutil” in terminal to eradicate the instalelr receipt from the newer version, otherwise the V221L11 installer won’t run: ‘sudo pkgutil –forget jp.co.pfu.ScanSnap.V10L10’) But not again after a system restart. The frustrating thing is that I know it CAN work, so why can’t it work all the time? I doubt Fujitsu will be of any help.

Brooks I have no ptoblems at all in using my ScanSnap ix500 in El Capitan. Thanks to the USB 3 interfface, it feels as fast if not faster than with Yosemit.

I’ve upgraded my Macbook Pro to El Capitan and confirm no problems using the ix500 with it.

I have an S1500M that I use with both a Mac Mini and a MacBook Pro and a Thunderbolt display. The USB cable was running through one of the Thunderbolt display USB ports.

After upgrading to El Capitan and the new ScanSnap Manager, the connection kept timing out when I would scan. I could usually get a single page or two to scan successfully but nothing bigger, and sometimes it wouldn’t work at all. I moved the cable so it was plugged directly into my MacBook Pro rather than the display and now it appears to work correctly. So there is some issue with running the connection through the Thunderbolt display.

I recently upgraded to 10.11 with full install.
I took the Manager for my S1300i (On the website, they give it only compatible until 10.10)
Anyway, it worked fine.
No issue so far.
I have to scan some more to check all the previous features I was using (multiple page, OCR, etc.)

I can’t get my software to install on El Capitan. It just says there is an error and it can’t install in “this environment.”

Lovely.

I’m running Scansnap Manager 2.2 L11 with an S510M and it seems to be working fine. I have kept an installer of this version around, because I don’t think it will work with newer versions.

OS X 10.11.1 (El Capitan) with ScanSnap S510M – I can confirm that the workaround posted by David Oct 23, 2015 works. Thank you David!

My S300M stopped working with OS X 10.11.1. It would scan most of the page, pause for about 20 seconds, then finish scanning.

I downloaded v 3.2.31 using the link provided by David (thanks for the link), and everything works fine now. Hopefully this little gem (my S300M) will keep chugging along for a while longer.

S1300i “will be supported” is still on the Fujitsu site. Frustrating

Just updated from Mavericks to El Capitan, and based on the smallest possible test (scanning 1 page into Paperless), my S510M seems to work. Didn’t reinstall any software.

My iX500, works fine until I either shut it down or time passes and it shuts down automatically. Once it shuts down/powers off, it will not automatically “engage” when I feed it some papers to scan. I have to unplug the power cord, plug it back in, and then it’s good to go.

Any thoughts on how to fix this annoying hangup would be greatly appreciated!

Thanks!!!

I Have a ScanSnap S300M that is now “unsupported” by Fujitsu. I installed El Capitan and it continues to work smoothly as always. It is also working perfectly well with my DevonThink Pro Office!

I have an old S300, and it wasn’t working using Fujitsu’s driver for the S300M. By way of background, the S300 is the Windows model, and until a couple of years ago, I had to hack the S300M driver to get the S300 to work on my Mac (the S300 and S300M are identical, except that Fujitsu built a kill pill into the S300M driver so it wouldn’t work with the S300. Fujitsu eventually removed that so the S300 and S300M worked identically).

I just got the S300 working by using the S1500M download (ScanSnap Manager V5.1L30). I remembered that back when I had to hack the driver years ago, it involved using the S1500M driver. I figured I’d give it a try. I’ve only tried a few scans, but so far it appears to be working.

The only problem I had was with OCR conversion, That is a minor problem that was quickly fixed. I really didn’t need to use ScanSnap’s OCR conversion because I have Adobe Acrobat Pro, which has outstanding text recognition,

Wait to update until today, went perfectly with no problems! My ScanSnap ix500 works perfectly. I did update my software but works fine no hang ups with me.

Did have a problem with the ‘Searchable PDF converted’ crashing after the last update.
Fixed using the ‘Snapscan Support Tool’ as some files had wrong permissions!

My Scansnap S300M is still working on El Capitan despite it being “unsupported”. I didn’t even have to reinstall the scansnap software.

ix500 doesn’t work at all. Scansnap Manager is grayed out when running. Exasperated.

I did it again – I completely swiped my HDD and did a clean install of El Capitan on my 2010 iMac 27″ w/ a ScanSnap S510M hooked to it.

Just like last year w/ Yosemite, I installed Scansnap_V22L11.dmg and after that Scansnap_V22L16.dmg. I than dropped AbbyfindeReader for SnapScan into my program folder. I carried this installed programm with me from Mavericks I guess.

I had to play around with the settings to get it to work. In ScanSnap Manager I first set up everything with QuickMenu and then I disabled QuickMenu and set everything up. Now I have a working system and workflow. Tada!

I was going to get all steamed up about non-support of S510M, but then I checked my scanned receipts. I paid $405 for it seven years ago, which is less than $5 a month. Maybe it IS time for a new one…

I have a S300M, just installed El Capitan and seems to be working fine. Did nothing but click on Scan Manager and let it go.

Worked fine right after installation of 10.11. Several days later an update came– installed that and it continues to work fine. I have always used it in conjunction with Paperless.

I have not tried ScanSnap so far on El Capitan because I had to go back to Yosemite. Apple Mail will not work for me on El Capitan. I am now stuck back on Yosemite; thank God I have backups. Apple has no shame; I left Microsoft computers because of nonsense. i am not a computer geek, and I will go back to Windows, if I don’t get the help I need. Apple appears to be just another money grubbing American company. Talk about being great, Apple is not!

IX500 and S!300i no Problems with update to 10.11 and ScanSnap

Similar to Robin, my S300M is an “unsupported” scanner. Did anybody upgrade to El Capitan with such a scanner? Results?
Thanks.

This is seriously weird – yesterday ScanSnap Manager wouldn’t start; today, it works fine – and no reboot in between.

iX500 works okay in WiFi. I pushed the button directly on the machine to scan. I haven’t tested the USB connection.

The S1100i won’t open ScanSnap Manager on the same computer when it is hooked in via USB. I get the bouncing program and it becomes non-responsive.

My ScanSnap software bounces and closes – no messages in the Console. Opened the Wireless tool, which sees the scanner, but says it is not supported. Haven’t yet tried USB as I’ll need to dig out the cable if Fujitsu don’t get an update out shortly.

IX500 was working perfectly on my mac with Wi-Fi and Yosemite, but disconnects quite often in El Capitan. Seems that the soft is loosing the scanner over Wi-Fi. Restarted, re-installed the software, reconfigured the whole thing, but problem is still there. Hope a new update will solve this quickly since i do not wish to connect my scanner back to USB !

I have a Scan Snap ix500 and I have not had any problems scanning or reading scanned documents. I still need to wirelessly scan to find out if all is well with El Capitan.

I can scan using USB, but I am unable to scan using wifi at all. I have been at it for about an hour now. Everything is updated. I have tried to connect directly to the IP address assigned to my scan snap, I have tried multiple times to reset through the wizard, and I have even tried cussing at it. I will keep at it, but it looks like it will be USB scanning for a while for me.

I upgraded to El Capitan GM a few weeks ago, and my Scansnap iX 500 is running fine. I use Finereader OCR Pro along with it, without issue.

So I have a ScanScap S510M. Support ended a long time ago, but the machine just keeps working. Do I need to finally give up and buy a new ScanSnap? Any word if it still works in El Cap anyway?

Thanks.