Earlier this year, Evernote had a security incident that I wrote about in the DocumentSnap newsletter.
The company (wisely) reset everyone’s passwords, which for most people went smoothly.
However, there were a number of people for whom the reset did not go so well, and they lost (yikes) any notes that they had un-synchronized.
This has unsurprisingly caused a lot of distress for some Evernote users, but yesterday on the Evernote Forum, user Dr. Jackie posted a solution that worked.
After sending a couple of e-mails to the EN staff, and getting a response the very next day with the same suggestions, I sent my last e-mail and got a life-saving answer from Martin Schoffler. I have so much to thank him. He gave me two options on retrieving my notes, without reassuring me 100% that they would be there. The steps he gave me to follow made me hopeless because I couldn’t find my notes, but when I kept on looking just about everywhere (in this software I’ll tell you about in a moment) I finally found them.
The forum post has step-by-step instructions, but involves using a program called iExplorer to dig around in your iOS device.
If this works for you, I’d love to hear about it. If you found another way to recover your lost notes, please let us know in the comments as well. Hope this helps.
(Photo by Heisenberg Media)