Where Does NeatWorks Store Your Data?

If you use NeatWorks by the Neat Company, you may be wondering where it actually stores your data.

NeatWorks is a document organization software for Windows and Mac that comes bundled with the NeatDesk and NeatReceipts scanner, but on the Mac is also available for purchase standalone.

Once you have scanned your documents in, it puts them in its own proprietary database, but where that is depends if you are running Mac or Windows.


NeatWorks will store your data in the following location:

C:\ProgramData\The Neat Company\NeatWorks

I don’t believe that it is possible to change that, but you can use a program like Junction to trick NeatWorks, if that is something you want to do. For example, you may (or may not) want to try putting it on Dropbox.


NeatWorks on the Mac is a bit more flexible. You can have a number of different cabinets (aka data files) and put them wherever you want.

To change your default cabinet, go to NeatWorks > Preferences and on the General tab there is a section for the Default Cabinet.

NeatWorks Default Cabinet

If you are in a cabinet and can’t remember where you have stored it, the easiest way to find out is to hold down Command and click the little proxy icon beside the name of your data file at the top of the window, like so:

NeatWorks click proxy icon

There you go, there are the locations of your NeatWorks data. Now make sure they are backed up!

Want More Help With Going Paperless?
  • Receive my free guide 4 Ways To Tame Your Documents. 
  • Receive my popular free Paper Cuts newsletter.
  • Receive my free 7 part Paper Sanity e-Course. 

22 Responses to “Where Does NeatWorks Store Your Data?”

  1. Ron C March 17, 2011 at 8:30 am #

    On the Mac, are the files indexed via Spotlight? If so, then it doesn't matter where (as long as they do indeed get backed up, as you well noted).

    • BrooksD March 31, 2011 at 6:14 pm #

      Yep it looks like Spotlight does index it. I put this word in the Notes field and as you can see, Spotlight found it: http://cl.ly/41420t0R1v3V3F0K1o3z

  2. derek February 16, 2013 at 6:15 pm #

    Actually, there is a configuration file for the new NEAT program which contains the location for the link. You can then move the data base directory to anywhere you want – including DropBox. Just make the appropriate edit.

    The config file is called Config.nrcfg. Do a search, or look in the Users…AppDataThe Neat….

    • BrooksD February 18, 2013 at 7:36 am #

      Thanks Derek!

    • Elizab April 24, 2014 at 2:14 pm #

      Thanks!! That worked beautifully!!

  3. Max March 24, 2013 at 9:32 am #

    Dude, you are a freek'n genious!! How did you find that? Did you use something like SysInternals Process Monitor? Just finding the right config.nrcfg took me a while (due to various backup of profiles, etc.) Thanks a bunch.

    I know I have done this before and don't remember now how I did this.
    I think I reinstalled and maybe even restored from a backup.
    Thanks again.


  4. TTPinc August 7, 2013 at 12:53 pm #

    Easier way to do it:
    If you want to change the location of the cabinet, with Neat closed down, go to Documents (or wherever you created your database) and look for a folder called Neat Data.

    Then move the Neat Data folder to another location (ex: your DropBox folder)
    Then reopen the Neat program it will prompt you to Open or Create a new Database.

    Click Open Database and point to the new location of your Neat Data folder.

    • BrooksD August 7, 2013 at 1:11 pm #

      Thanks TTPInc!

    • TONI February 17, 2015 at 6:11 pm #




  5. sandy October 30, 2013 at 1:23 pm #

    is it possible to change the name of the cabinet after set up?

  6. Ian December 16, 2013 at 8:00 am #

    Does anyone know how to fix a Neat DB? I have a corrupted file and the DB won't sync. Any help would be appreciated.

  7. DONELL December 26, 2013 at 10:30 am #

    I am trying to log on to my site , where i stored my receipts an i cant fine them.Where i started my receipts on January 2013 . HELP

    • BrooksD December 26, 2013 at 10:39 am #

      Hi Donell, what do you mean your site? Are you using NeatWorks?<p style=”color:#A0A0A8;”>

  8. GardenGirl January 25, 2014 at 12:08 pm #

    Where is the cabinet stored? On the computer hard drive or on the neat machine HD and can I back it up to my external storage?

    I was told it goes to the cloud which you have to pay or but I can’t find out if this is true and how much it costs?

    • BrooksD January 27, 2014 at 3:34 pm #

      The Neat scanner scans to the NeatWorks software, which lives on your computer. You can back up the Neat library to an external storage if you’d like.

      You can optionally subscribe to the NeatCloud service and have your documents uploaded the cloud, which is paid but not required.

  9. Astroid January 29, 2014 at 11:04 am #

    I wish I had found this thread earlier…..
    I use a Mac and in trying to move my neat library to dropbox a few months ago I lost everything in my library. It looks like I have the files still on the computer in the Library/Caches/Metadata/Neatworks folder but it won’t open the .nrmeta files when I try to import them to Neat. Is there a way to get these files to open again?

  10. Tim March 29, 2014 at 12:18 pm #

    I have a question about the actual scans. My cabinet is saying that it is 230mb, but I have over 500 scans, @5 mb piece, that is over 1.5 GB. So where are the scans located? I understand that the database is located through the preferences, but that doesn’t have all the scans in it does it?

    Thanks in advance.

  11. DonC April 4, 2014 at 7:00 pm #

    I have a different question about NeatWorks/NeatDesk and am not sure how to create a different thread, so will ask if someone on this thread can help me. I want to create a separate database for another company (my son’s). So I figure if I delete or rename my existing folder, it will ask me if I want to create a new one (like it used to do). But now when I rename my old one, it just keeps asking me for the folder location of my Neat files. So how can I create a new database?

  12. Kristi Campbell October 28, 2014 at 2:21 pm #

    even though I am using the new neat desk, should I still keep paper copies of all my receipts?

  13. rob June 5, 2015 at 3:16 pm #

    How do you edit and delete receipt categories on neat scanner


  1. DocumentSnap Time Machine | Tips To Learn How To Go Paperless | DocumentSnap Paperless Blog - March 18, 2012

    […] Where Does NeatWorks Store Your Data? The title says it all. On Windows and Mac. […]

  2. NeatDesk or ScanSnap? I Should Have Spent the Extra $50 and Bought the Ugly Scanner | Wild Rye - January 30, 2015

    […] Change the location where NeatDesk stores your data […]

Leave a Reply