Where Does NeatWorks Store Your Data?

If you use NeatWorks by the Neat Company, you may be wondering where it actually stores your data.

NeatWorks is a document organization software for Windows and Mac that comes bundled with the NeatDesk and NeatReceipts scanner, but on the Mac is also available for purchase standalone.

Once you have scanned your documents in, it puts them in its own proprietary database, but where that is depends if you are running Mac or Windows.

Windows

NeatWorks will store your data in the following location:

C:\ProgramData\The Neat Company\NeatWorks

I don’t believe that it is possible to change that, but you can use a program like Junction to trick NeatWorks, if that is something you want to do. For example, you may (or may not) want to try putting it on Dropbox.

Mac

NeatWorks on the Mac is a bit more flexible. You can have a number of different cabinets (aka data files) and put them wherever you want.

To change your default cabinet, go to NeatWorks > Preferences and on the General tab there is a section for the Default Cabinet.

NeatWorks Default Cabinet

If you are in a cabinet and can’t remember where you have stored it, the easiest way to find out is to hold down Command and click the little proxy icon beside the name of your data file at the top of the window, like so:

NeatWorks click proxy icon

There you go, there are the locations of your NeatWorks data. Now make sure they are backed up!

About the Author

Brooks Duncan helps individuals and small businesses go paperless. He's been an accountant, a software developer, a manager in a very large corporation, and has run DocumentSnap since 2008. You can find Brooks on Twitter at @documentsnap or @brooksduncan. Thanks for stopping by.

Leave a Reply 22 comments

rob - June 5, 2015 Reply

How do you edit and delete receipt categories on neat scanner

Kristi Campbell - October 28, 2014 Reply

even though I am using the new neat desk, should I still keep paper copies of all my receipts?

DonC - April 4, 2014 Reply

I have a different question about NeatWorks/NeatDesk and am not sure how to create a different thread, so will ask if someone on this thread can help me. I want to create a separate database for another company (my son’s). So I figure if I delete or rename my existing folder, it will ask me if I want to create a new one (like it used to do). But now when I rename my old one, it just keeps asking me for the folder location of my Neat files. So how can I create a new database?

Tim - March 29, 2014 Reply

I have a question about the actual scans. My cabinet is saying that it is 230mb, but I have over 500 scans, @5 mb piece, that is over 1.5 GB. So where are the scans located? I understand that the database is located through the preferences, but that doesn’t have all the scans in it does it?

Thanks in advance.

Astroid - January 29, 2014 Reply

I wish I had found this thread earlier…..
I use a Mac and in trying to move my neat library to dropbox a few months ago I lost everything in my library. It looks like I have the files still on the computer in the Library/Caches/Metadata/Neatworks folder but it won’t open the .nrmeta files when I try to import them to Neat. Is there a way to get these files to open again?

GardenGirl - January 25, 2014 Reply

Where is the cabinet stored? On the computer hard drive or on the neat machine HD and can I back it up to my external storage?

I was told it goes to the cloud which you have to pay or but I can’t find out if this is true and how much it costs?

    Brooks Duncan
    Brooks Duncan - January 27, 2014 Reply

    The Neat scanner scans to the NeatWorks software, which lives on your computer. You can back up the Neat library to an external storage if you’d like.

    You can optionally subscribe to the NeatCloud service and have your documents uploaded the cloud, which is paid but not required.

DONELL - December 26, 2013 Reply

I am trying to log on to my site , where i stored my receipts an i cant fine them.Where i started my receipts on January 2013 . HELP

    Brooks Duncan
    Brooks Duncan - December 26, 2013 Reply

    Hi Donell, what do you mean your site? Are you using NeatWorks?<p style=”color:#A0A0A8;”>

Ian - December 16, 2013 Reply

Does anyone know how to fix a Neat DB? I have a corrupted file and the DB won't sync. Any help would be appreciated.

sandy - October 30, 2013 Reply

is it possible to change the name of the cabinet after set up?

TTPinc - August 7, 2013 Reply

Easier way to do it:
If you want to change the location of the cabinet, with Neat closed down, go to Documents (or wherever you created your database) and look for a folder called Neat Data.

Then move the Neat Data folder to another location (ex: your DropBox folder)
MAKE SURE IT IS MOVED AND NOT COPIED, IF IT DID COPY, DELETE IT FROM IT'S ORIGINAL LOCATION AFTER COPYING
Then reopen the Neat program it will prompt you to Open or Create a new Database.

Click Open Database and point to the new location of your Neat Data folder.

    Brooks Duncan
    Brooks Duncan - August 7, 2013 Reply

    Thanks TTPInc!

    TONI - February 17, 2015 Reply

    I KEEP GETTING A MESSAGE THAT THE FILE CAN NOT BE OPENED. I’M USING A MAC.

    ANY HELP OR SUGGESTION IS APPRECIATED.

    THANK YOU

Max - March 24, 2013 Reply

Dude, you are a freek'n genious!! How did you find that? Did you use something like SysInternals Process Monitor? Just finding the right config.nrcfg took me a while (due to various backup of profiles, etc.) Thanks a bunch.

I know I have done this before and don't remember now how I did this.
I think I reinstalled and maybe even restored from a backup.
Thanks again.

Max

derek - February 16, 2013 Reply

Actually, there is a configuration file for the new NEAT program which contains the location for the link. You can then move the data base directory to anywhere you want – including DropBox. Just make the appropriate edit.

The config file is called Config.nrcfg. Do a search, or look in the Users…AppDataThe Neat….

    Brooks Duncan
    Brooks Duncan - February 18, 2013 Reply

    Thanks Derek!

    Elizab - April 24, 2014 Reply

    Thanks!! That worked beautifully!!

Ron C - March 17, 2011 Reply

On the Mac, are the files indexed via Spotlight? If so, then it doesn't matter where (as long as they do indeed get backed up, as you well noted).

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