What To Do When ScanSnap Manager Has Grayed Out Profile Options

November 1, 2008

One of the most efficient ways to use ScanSnap Manager is to set up different Profiles for different scanning scenarios.

For example, in my ScanSnap workflow series I talk about how I set up four different Profiles.

One problem that a lot of people run into (and I have received questions on), is what to do when you can’t get to the Profile options in ScanSnap Manager. What do you do when those options are grayed out?

profilegrey.jpg

It’s quite simple. Fujitsu decided to enable the Quick Menu by default, and that is what is messing you up. Here is what you do.

  • Right click on the ScanSnap Manager icon in the system tray (Windows) or the dock (Mac)
  • You will probably find that “Use Quick Menu” is checked.
  • Click on that option to uncheck it, and then your profile settings should be enabled.

clickQuickMenu.jpg

That should do it!

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Related posts:

  1. Home Document Manager For Windows Now Supports ScanSnap
  2. Video: Use Quick Menu With The Fujitsu ScanSnap
  3. Using a Windows ScanSnap On the Mac Using VirtualBox
  4. ScanSnap Product Manager Demonstrates ScanSnap S1500
  5. How To Use Neatco NeatWorks With Fujitsu ScanSnap

Posted by Brooks | Filed Under ScanSnap, Software 

Comments

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4 Responses to “What To Do When ScanSnap Manager Has Grayed Out Profile Options”

  1. Nitin Badjatia on January 15th, 2009 11:39 am

    Hi,

    Thanks for the insight. That resolved one problem, but I still can’t get the Mac version of ScanSnap to let me ‘Apply’ changes or create a new profile. Do you have any idea why that may be?

    I have an S510 for which I downloaded the S510M drivers from the Fujitsu Japanese website. Everything else works as a charm, I just can’t change the application the scanner is to use.

    I’d like to be able to use ‘Evernote’ as one of you later posts discusses, so it would be nice to figure out a way to fix this.

    Thanks,

    Nitin

  2. Brooks on January 15th, 2009 5:00 pm

    Hi, I have never done this but there is a long thread at MacOSXHints about using Windows ScanSnaps on the Mac. Maybe it can help?

    http://forums.macosxhints.com/showthread.php?s=370bd6a41014e6cf450e51e25875a181&t=32046&page=8

    The title is about an older model, but it talks about many of them. I’d start from the last page and work your way back.

    Sorry I don’t have personal experience running the Windows ScanSnap on the Mac, but maybe that thread will help.

  3. Nitin Badjatia on January 15th, 2009 8:01 pm

    Thanks for the link!

  4. asdf on November 27th, 2009 9:39 pm

    I don't have quickmenu..now what

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