Comments on: ScanSnap Snow Leopard fix to be available end of November?

By: BrooksD

BrooksD — Thu, 03 Dec 2009 14:35:59 +0000

Hi, which model are you still waiting for drivers for? Some of the newer ones have been released. http://www.documentsnap.com/fujitsu-scansnap-upda...

By: FujitsuNOMORE

FujitsuNOMORE — Thu, 03 Dec 2009 02:22:19 +0000

NEVER will buy another Fujitsu again, because of how they screwed up the drivers on the Mac. It's December and still waiting, simply unbelievable.

By: WMC

WMC — Wed, 02 Dec 2009 10:10:15 +0000

As the owner of three now totally useless Fi-5110EOX scanners I am outraged at the lack of support by Fujitsu. If I can't find a solution this will be last of their products at my offices.

By: Georg

Georg — Mon, 09 Nov 2009 15:39:07 +0000

Totally agree with the previous complaints, there is really no excuse. The beta of Snow Leopard was out for more than a year – ample time for Fujitsu to test its software and have everything operating at the OS release. I get the impression that they wanted to see how many people complain until they reacted, after Snow Leopard came out. I'm just holding on because I really like this piece of hardware.

By: Bruce Wayne

Bruce Wayne — Mon, 09 Nov 2009 12:17:01 +0000

Without any doubt the next scanner will be chosen wisely. Absolutely unacceptable the Fujitsu customer support for mac os. Because I need abbyy finereader ocr this is the only software keeping me from updating. Fujitsu: poor service.

By: Frank Martini

Frank Martini — Thu, 22 Oct 2009 15:13:03 +0000

As my pile of papers to scan grows, I CAN'T BELIEVE how long Fujitsu is planning to take to get this technically simple fix out. Unbelievable and unacceptable. Another great project made mediocre by poor support.