ScanSnap Snow Leopard fix to be available end of November?

Update Nov 13, 2009: The Snow Leopard fix has been released. See this for more information!

According to this tweet by @ScanSnapIT (Fujitsu’s official ScanSnap Twitter account), the fix for the ScanSnap with OSX Snow Leopard issues will be available at the end of November.

They give a link to go to to get emailed when there are updates, but that link doesn’t seem to work. Here is the correct one: https://www-s.fujitsu.com/us/services/computing/peripherals/scanners/sl_form.html .

Of course, we’ll also let you know about any updates too so stay tuned.

Thanks to DocumentSnap user BoilingConcrete (great name) for the tip.

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About the Author

Brooks Duncan helps individuals and small businesses go paperless. He's been an accountant, a software developer, a manager in a very large corporation, and has run DocumentSnap since 2008. You can find Brooks on Twitter at @documentsnap or @brooksduncan. Thanks for stopping by.

Leave a Reply 6 comments

FujitsuNOMORE - December 3, 2009 Reply

NEVER will buy another Fujitsu again, because of how they screwed up the drivers on the Mac. It's December and still waiting, simply unbelievable.

Brooks Duncan - December 3, 2009 Reply

Hi, which model are you still waiting for drivers for? Some of the newer ones have been released. http://www.documentsnap.com/fujitsu-scansnap-upda…

WMC - December 2, 2009 Reply

As the owner of three now totally useless Fi-5110EOX scanners I am outraged at the lack of support by Fujitsu. If I can't find a solution this will be last of their products at my offices.

Georg - November 9, 2009 Reply

Totally agree with the previous complaints, there is really no excuse. The beta of Snow Leopard was out for more than a year – ample time for Fujitsu to test its software and have everything operating at the OS release. I get the impression that they wanted to see how many people complain until they reacted, after Snow Leopard came out. I'm just holding on because I really like this piece of hardware.

Bruce Wayne - November 9, 2009 Reply

Without any doubt the next scanner will be chosen wisely. Absolutely unacceptable the Fujitsu customer support for mac os. Because I need abbyy finereader ocr this is the only software keeping me from updating. Fujitsu: poor service.

Frank Martini - October 22, 2009 Reply

As my pile of papers to scan grows, I CAN'T BELIEVE how long Fujitsu is planning to take to get this technically simple fix out. Unbelievable and unacceptable. Another great project made mediocre by poor support.