Yesterday I was in the middle of a scan-a-thon and hit a snag.
I was scanning a receipt for my new sofa (this one, if you are interested), and ScanSnap Manager didn’t like it one little bit. It said “Incorrect Paper Size”. All I could guess was that the receipt was just too long.
I hit Google and couldn’t find much to help me out. I scanned another receipt that was the same width but a bit shorter, and it had no problem at all.
I then thought “OK, if it can’t figure out the size of the receipt, I’ll set it manually”, so I went into ScanSnap Manager and tried to set a custom size to the length and width of the receipt – no dice. ScanSnap Manager didn’t even let me put in the length. It was too long even for that.
The solution I came up with was to fold the receipt in half and then scan it as a double-sided page. It worked out fairly well.. the PDF was in 2 pages instead of 1, but at least I could scan it.
I have no idea if this is a limitation of the ScanSnap or of PDF, but if you run into a similar situation, maybe this will help you out.
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this is one of the few weaknesses of the otherwise brilliant scansnap.
Yes I agree. It would be nice if it could handle long receipts. They're not that uncommon. Oh well, we can't have everything I guess.
Dang it! I came here hoping f'r a fix
I totally love this thing too & it's pretty dippy that ya can't get around the paper length thing at least to some extent.
Same here…couldn't scan long recipts and neither could scan an old EKG I found…that's too bad!
I don't think it is a limitation of PDF…it didn't work in JPEG either. This is a shame…must be a Sofware issue, maybe ifwe write them they can update the drivers/software, etc!
Agreed. I wanted to add a motor vehicle sales contract (car purchase) and accompanying documentation and car warranty which were all 8.5" x 24" long (!) and couldn't do it. These docs are very important and I would love to just be able to scan them in like any other doc.
It might be a new feature, but on my ScanSnap S1300 you can hold down the quick scan button for about 5 seconds to put it into long document mode, allowing it to scan long receipts and such with no problem.
You sir, are a genius. This worked like a charm on my ScanSnap S1500
Also worked on my ScanSnap S1100. The paper size, however, is not unlimited. Scanned a *very* long receipt (200+ items) from a Home Improvement store as part of a remodeling project, and it does have a finite length. However, the "long page" mode is certainly better than other options.
Thanks Jason. I guess they had to cut it off somewhere. Sounds like quite the project with a 200+ item receipt!
Awesome!!! It works on my s1500!
Nice! Glad it helped!
I've been doing as Matt said since I got my ScanSnap S1300 and it solves the paper size problem. The light on the button will start blinking when it is ready to let up on thee button.
Great, thanks Streeter!
34" / 86 cm, is the longest isn't it. That's what they say on their ScanSnap promo videos.